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Microsoft Dynamics CRM Training

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Learn to build and Customize Dynamics CRM With the Microsoft Dynamics CRM Certification course.
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  • Duration
    25 hrs
  • Labs
    20 hrs
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Course Overview

Mindmajix Microsoft Dynamics CRM training helps to build your skills and knowledge for a career as a Microsoft Dynamics CRM developer. You will gain in-depth knowledge of CRM application modules, customization, configuration, integration, deployment types, etc., and hands-on experience in building and customizing Dynamics CRM through real-life projects.

Industry Statistics

  • Job
    openings/month
    2000
  • Avg
    Salary
    -

Microsoft Dynamics CRM Training Course Content

Course Curriculum
  • Installation and Deployment (MS CRM Administration)

    This section will give you a comprehensive knowledge of components used within a Microsoft Dynamics CRM deployment. Also, it details the software and hardware requirements to deploy MS Dynamics CRM successfully.

    • Microsoft Dynamic CRM Overview
    • Different types of Deployment (Online, On-Premise and Partner Hosted)
    • Hardware and Software Requirements
    • Installation of Dynamics CRM
    • Deployment Manager
    • Reporting Configuration
    • Organization Import and database Restore
    • Upgrade lower version to Higher Version
    • Database Structure
    • Language pack Installation
    • Roll up Installations
  • Microsoft Dynamic CRM Applications (MS CRM Functional)

    This section will get you to know the basic structure of Microsoft Dynamics CRM and how to navigate the system. You’ll understand the entire sales process in Dynamics 365 and learn how to create marketing lists, campaigns, and automate marketing processes. You’ll also master the Service life cycle with multiple domains and real-time examples.

    • Overview
    • Navigation
    • Working with the Application
    • Working with Records
    • Quick Find and Multi-entity search
    • Marketing, Sales and Service Overview
    • Marketing, Sales and Service Life Cycle with different domains and real-time examples
  • Customization and Configuration

    This module will help you learn to customize and config MS Dynamics CRM through the best practices. You’ll create and configure fields, forms, relationships, views, charts, and more. Also, you’ll learn how to audit, add users, security settings, timer controls, and more through practical examples.

    • Entity Creation and Meta Data
    • Field Creation (Includes all out-of-the-box Fields)
    • Form Customizations (Multiple Forms, Role based Forms, Quick View Form, Quick Create Form, Mobile Form, and Tablet Form).
    • Relation Ships (1:N,N:N and N:N) and behaviors
    • Sub Grids
    • Lookup Filtration
    • Web Resource (HTML, Image etc.)
    • I Frames
    • View Customization (System Views, Personal Views)
    • Dashboard and Charts
    • Field level Security
    • Calculated Fields
    • Rollup Fields
    • Hierarchy View
    • Data Management (Import, Export, Reimport, Bulk record deletion )
    • Auditing
    • Templates (Email Templates)
    • Goal Management
    • Queue Management
    • Security (Users, Teams, BusinessUnits, Roles, Hierarchy )
    • Timer Controls
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Learning Options

Live online training

25 hrs

  • Project-based live-instructor led online training
  • Hands-on and interactive sessions with minimal number of students per batch
  • Course covers latest version curriculum

Available demo dates

Batch

Start - End

Time

Weekday

Jun 9 - Jun 24

07:00 AM IST

Weekend

Jun 15 - Jun 30

07:30 AM IST

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Self-Paced Training

  • Learn at your own pace anywhere.
  • Expertly tailored and latest version curriculum videos.
  • Practical-oriented sessions with materials included.
  • Lifetime access to the videos.
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Prove You're job ready

Once an individual is done with the training from UnitedSkill, they will be able to work on the real time problems that industries are facing using their technical expertise acquired through the course.

  • Apply for different Job roles in the technology vertical.
  • Should be able to participate in design discussions.
  • Project based learning helps you solve real world problems
  • Impress employers with learning outcomes you can add to your CV.
  • Mock Interviews will help you boost your confidence to clear Interviews
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Course Reviews

M
Merlin Jose

Microsoft Dynamics CRM course was absolutely great. Instructor taught all the concepts thoroughly and he is very knowledgeable, clarified and answered all the question

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A
Abhiram Jakkireddy

Hi everyone, the Microsoft Dynamics CRM online training with Mindmajix is very flexible, I had good support throughout my course tenure and we had daily query sessions

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R
Rachana Kanyal

I took my Microsoft Dynamics CRM training from Mindmajix. I must say the course content was highly reliable and the trainer covered even t

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How UnitedSkill Work

We focus on delivering practical-oriented quality training service demonstrating real-time use cases through virtual sessions—comfortable labs with project-based understanding awards confidence in mastering the technology.

  • demo

    Start with a Free Demo

    Choose the best-performing technology that suits your academic and personal interests and go through the free demo of that particular training.

  • price

    Best Price Assured

    Once you go through the demo video and are interested to proceed further, you can pay for the course or drop us an inquiry for further information.

  • projects

    Learn from the Projects

    We make sure you experience how things work in real-time and hence provide practical exposure using industrial use-cases.

  • addson

    Add ons you need

    Mock interviews to improve confidence on the subject. An impressive resume will make you stand out from the crowd.

  • opportunity

    Welcome Opportunities

    The whole journey strengthens your ability in mastering tools, gives you technical exposure, and acquires job-ready knowledge to future-proof your career.

Course Faqs

Who Are The Trainers?

Our trainers have relevant experience in implementing real-time solutions on different queries related to different topics. Mindmajix verifies their technical background and expertise.

What If I Miss A Class?

We record each LIVE class session you undergo through and we will share the recordings of each session/class.

How Will I Execute The Practical?

Trainer will provide the Environment/Server Access to the students and we ensure practical real-time experience and training by providing all the utilities required for the in-depth understanding of the course.

If I Cancel My Enrollment, Will I Get The Refund?

If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within 48 hours of initial registration. Please make a note that refunds will be processed within 30 days of prior request.

Will I Be Working On A Project?

The Training itself is Real-time Project Oriented.

Is There Any Offer / Discount I Can Avail?

There are some Group discounts available if the participants are more than 2.

Who Are Our Customers?

As we are one of the leading providers of Live Instructor LED training, We have customers from USA, UK, Canada, Australia, UAE, Qatar, NZ, Singapore, Malaysia, India and other parts of the world. We are located in USA. Offering Online Training in Cities like

New York, New jersey, Dallas, Seattle, Baltimore, Houston, Minneapolis, Los Angeles, San Francisco, San Jose, San Diego, Washington DC, Chicago, Philadelphia, St. Louis, Edison, Jacksonville, Towson, Salt Lake City, Davidson, Murfreesboro, Atlanta, Alexandria, Sunnyvale, Santa clara, Carlsbad, San Marcos, Franklin, Tacoma, California, Bellevue, Austin, Charlotte, Garland, Raleigh-Cary, Boston, Orlando, Fort Lauderdale, Miami, Gilbert, Tempe, Chandler, Scottsdale, Peoria, Honolulu, Columbus, Raleigh, Nashville, Plano, Toronto, Montreal, Calgary, Edmonton, Saint John, Vancouver, Richmond, Mississauga, Saskatoon, Kingston, Kelowna, Hyderabad, Bangalore, Pune, Mumbai, Delhi, Dubbai, Doha, Melbourne, Brisbane, Perth, Wellington, Auckland etc…

What are the objectives and learning outcomes of Microsoft Dynamics CRM Training?
<p>Microsoft Dynamics CRM course deals with Customer engagement solutions that aid enterprises to deliver exceptional customer satisfaction, creating long-term relationships based on knowledge and trust. The course curricula include:</p> <p>CRM Customization and Configuration<br /> Installation and Deployment<br /> Web services<br /> ISV/Plugins<br /> Extending Microsoft Dynamics<br /> Report Management</p> <p>This Course enhance the skills of the students with the installation, configuration and administration concepts of Microsoft Dynamics CRM 2016 with real-world example applications. You will learn about CRM 2016 applications and their customization while opting for Microsoft Dynamics 2016, will master in many advanced aspects of Microsoft Dynamics CRM.&nbsp;</p>
Who should do Microsoft Dynamics CRM Certification course?
<p>As such there are no prerequisites for learning Microsoft Dynamics CRM. However, with a number of opportunities in the field, the following job roles will get benefited from this course:</p> <p>IT Professionals<br /> Software Developers<br /> Microsoft users<br /> End user<br /> Aspirants aiming for a career in the prospective field.</p>
What projects are included in Online Microsoft Dynamics CRM Training?
<p>An in-depth knowledge of an Microsoft Dynamics CRM project ensures all the critical components are well-covered. With this knowledge, you can increase your visibility and enhance your efficiency in drawing real connections among different components of Microsoft Dynamics CRM. We will also provide the complete material covering all the aspects of this project.</p> <h3><span>List of Other Microsoft Dynamics Courses:</span></h3> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td>&nbsp;<a href="https://mindmajix.com/microsoft-dynamics-365-training">Microsoft Dynamics 365</a></td> <td>&nbsp;<a href="https://mindmajix.com/microsoft-dynamics-ax-training">Microsoft Dynamics AX</a></td> </tr> <tr> <td>&nbsp;<a href="https://mindmajix.com/microsoft-dynamics-gp-training">Microsoft Dynamics GP</a></td> <td>&nbsp;<a href="https://mindmajix.com/microsoft-dynamics-sl-training">Microsoft Dynamics SL</a></td> </tr> <tr> <td>&nbsp;<a href="https://mindmajix.com/microsoft-dynamics-nav-training">Microsoft Dynamics NAV</a></td> <td>&nbsp;<a href="https://mindmajix.com/microsoft-courses">Other MCSA Courses</a></td> </tr> </tbody> </table>
How to get certified in Microsoft Dynamics CRM?
<p style="text-align:justify">The Dynamics CRM Certification demonstrates proficiency in a specific module of a Microsoft Dynamics product by passing a Microsoft Specialist exam. The some of many exams are mentioned below:</p> <p style="margin-left:40px; text-align:justify">Functional Application in Microsoft Dynamics Marketing<br /> Microsoft Dynamics CRM Application<br /> Microsoft Dynamics CRM Customization and Configuration<br /> Microsoft Dynamics CRM Online Deployment</p> <p style="text-align:justify">These certificates authenticate the overall understanding of the solution by the candidate. By opting for our well-structured training at Mindmajix, candidates can gain knowledge to enter the lucrative domain of Microsoft Dynamics CRM and earn the certification.</p> <p style="text-align:justify">For more information regarding various types of certification available, please go through the <a href="https://www.microsoft.com/en-in/learning/exam-MB2-712.aspx" target="_blank">Microsoft Dynamics CRM Certification</a> and register through it.</p>
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Course objectives

Course Objectives

Upon completion of this course, you will be able to:

  • Understand Entities Forms, Records and Fields
  • Define Privileges and Permissions
  • Execute Deployment methods
  • Manage Security Hierarchy
  • Work on Functionalities of Microsoft Dynamics CRM
  • Configuring Emails and Managing Teams
Why should you learn MS Dynamics CRM to grow your career?
  • Many companies are adopting MS Dynamics CRM to ease their user management.
  • Due to the increased demand, these professionals are getting high salaries compared to professionals working on other technologies.
  • The average salary of a skilled MS Dynamics CRM professional is around $97,156 per annum.
Who should learn MS Dynamics CRM?

The following job roles will get benefited from this training:

  • Customer Relationship Management (CRM) Consultant
  • Information Technology (IT) Consultant
  • Software Consultant
  • Data Analyst
  • Senior Technical Consultant
What are the prerequisites for the MS Dynamics CRM course?

Knowledge of Customer Relationship Management (CRM) basics is enough to learn MS Dynamics CRM.

What will you learn in this MS Dynamics CRM training?

In this course, you will learn about:

  • Navigating and Working with Microsoft Dynamics CRM
  • Primary functionalities of Dynamics CRM components
  • Creating and managing CRM exercises and records
  • Using CRM cases to track client benefit issues
Is it worth doing MS Dynamics CRM Certification?
  • Yes, definitely. Microsoft Dynamics CRM Certification will take your career to a higher level.
  • This certification assesses the candidates' skills and expertise with the knowledge that industry demands. 
  • There is a considerable difference between the salary packages of certified and non-certified Professionals.
How will learning MS Dynamics CRM impact your career?
  • MS Dynamics CRM is the best of breeds out of all the CRM products and has created a huge impact globally.
  • Pursuing skills in this technology will impact your career positively as there is a vast scope of acquiring bright opportunities in terms of the payouts in this field. 
What are the few career paths available for an MS Dynamics CRM professional?

The major career paths available for MS Dynamics CRM professionals are listed below:

  • Senior/Lead Developer
  • CRM Consultant
  • CRM Solution Architect
Which companies are recruiting MS Dynamics CRM practitioners?

The companies recruiting MS Dynamics CRM practitioners are listed below: 

  • Ball Corporation
  • Hallmark 
  • CSX Transportation
  • Capgemini

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